Last Updated: 17th July 2025

Here at Lara Mae Gifts, we truly care about protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or shop with us online. We want you to feel completely comfortable and secure when you’re browsing our carefully curated collections.

By shopping with us or using our website, you’re agreeing to the practices we’ve outlined below. If anything doesn’t feel right to you, please feel free to step away from our services.

When Things Change

We might need to update this Privacy Policy from time to time to keep up with new practices or legal requirements. Whenever we do, we’ll post the changes here and update the date above. We’d love for you to pop back and check occasionally so you’re always in the know about how we’re protecting your information.

What Information We Collect

We collect personal information that helps us provide you with the most beautiful shopping experience possible. What we collect depends on how you interact with us.

Information You Share With Us

This includes the details you choose to share:

• Contact Details: Your name, email address, phone number, and delivery address
• Order Information: Billing and shipping details, your order history, and payment confirmations
• Account Information: Username, password, and security questions for your account
• Shopping Details: Products you’ve viewed, added to your cart, or saved for later
• When You Reach Out: Information you share when you contact us for help or have questions

Information We Collect Automatically

When you visit our website, we automatically gather some information to help us improve your experience:

• Usage Data: Your IP address, device type, operating system, browser type, and how you interact with our website
• Cookies and Tracking: We use cookies and similar technologies to understand your browsing behaviour and preferences

Information From Others

Sometimes we receive information about you from third parties, such as:

• Service Providers: WooCommerce and other platforms that help us run our website and process payments
• Marketing Tools: Analytics and advertising partners that help us personalise your experience
• Social Media: Information from your interactions with our social media posts

How We Use Your Information

We use your personal information to create the most wonderful shopping experience for you:

Providing Our Service

• Process and fulfill your orders, including payment, shipping, and updates
• Maintain and manage your account
• Handle returns, refunds, and exchanges with care

Keeping In Touch

• Send you newsletters and promotional emails about our latest finds
• Show you personalised recommendations and advertisements
• Analyse what you love to help us curate even better collections

Customer Care

• Respond to your questions and feedback
• Let you know about important changes to our services
• Provide support to make your experience as smooth as possible

Keeping You Safe

• Detect and prevent fraudulent activity
• Protect your account and personal information
• Ensure our website is secure

Legal Requirements

• Comply with legal obligations
• Respond to law enforcement requests when required

Cookies and Website Technology

We use cookies and similar technologies to make your visit to our website as delightful as possible. They help us remember your preferences, streamline your shopping, and show you content you’ll love.

Types of Cookies We Use

• Essential Cookies: Necessary for our website to work properly
• Performance Cookies: Help us understand how visitors use our site
• Advertising Cookies: Allow us to show you relevant advertisements

You can manage your cookie preferences through your browser settings, though this might limit some features of our website.

For more details about WooCommerce’s cookie policy, visit https://woocommerce.com/document/woocommerce-cookies/

How We Share Your Information

We only share your information when necessary to provide our services or as required by law:

Service Providers

• Payment processors for secure transactions
• Delivery partners to get your orders to you safely
• IT service providers for website hosting and security

Marketing Partners

• We may share anonymised data with advertising platforms to show you relevant promotions

Legal Requirements

• When required by law or to respond to valid legal requests

Your Rights and Choices

We believe you should have control over your personal information. Depending on where you live, you may have these rights:

Right to Access

Request a copy of the personal information we hold about you

Right to Correct

Update any inaccurate or incomplete information

Right to Delete

Ask us to delete your personal information (subject to legal requirements)

Right to Opt-Out

Choose not to participate in data sharing or targeted advertising

Right to Data Portability

Request that we transfer your information to another service provider

To exercise any of these rights, please contact us at info@laramaegifts.co.uk. We might need to verify your identity before we can help.

Children’s Privacy

Our services are designed for adults, and we don’t knowingly collect information from anyone under 18. If you believe a child has shared information with us, please let us know so we can remove it.

Keeping Your Information Safe

We work hard to protect your information with appropriate security measures. However, no system is completely secure, so we encourage you to keep your account details safe too.

We keep your information for as long as necessary to provide our services or comply with legal requirements.

International Information

Your personal information might be transferred to and processed in countries outside your own. We use standard protections to ensure your information remains secure during these transfers.

Let’s Chat

If you have any questions, concerns, or requests about this Privacy Policy, we’d love to hear from you:

Email: info@laramaegifts.co.uk

With love and care for your privacy,
Lara Mae x